Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-15 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 5-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 5-7 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of london street store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 7-15 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-7 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@londonstreetstore.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@londonstreetstore.com
forte odeur de peinture et un peu large au niveau de la taille mais 100% ressemblant à la photo, pas trop long pour quelqu’un de petit comme moi!! je valide
Perfect
Took 3 weeks to ship to Germany, fits great (for comparison, I am 178cm tall)
button hole was sewn shut for some reason, but this wasn’t an issue . i just cut it w a box cutter
Come up a lil short on leg and I’m 5’4 but they’re still nice
Etwas kurz
Great fit, I ordered a XL and I’m 6’1” usually a size 34 waist.
товар пришел но мне не очень понравилось то что принт немного тусклый продавец отзывчивый вернул частичную стоимость
Nice but very short
Товаром очень довольны, честно не ожидала, что будут хорошего качества, ребёнок счастлив.. Рекомендую
A little too big but it’s not their fault I’m 150 and a woman but it’s ok with a belt
un poco corto de las piernas, buena tela
Kinda short at the ankles , I’m 5,3 btw and got a small really comfy though and just like the photo!
amazing quality i love them
Amazing, great quality
Son perfectos! realmente hermosos, la mejor compra de mi 2021. Además llegó muy rápido, recomiendo mucho al vendedor. todo excelente
Très styler bien que un peu co urticaire pour moi ça est pour ça que j'ai du le défaire en bas
Livraison rapide mais un peu trop niveau des jambes je fais 1,75 m (mais je mettrai des longues chaussettes) Sinon rien à redire sur la qualité de l’article.
Me encantan !!
The best thing ive ordered on this site so far, im 5’2 and 120 pounds and a small fit perfectly around my waist :)
El pantalón se ve de buena calidad, es muy bonito y vino bien empaquetado, no obstante no tiene agujero para el botón, está cosido, imagino que habrá sido un defecto de fábrica, fácilmente solucionable.
just like on the picture, the button is a bit cheap but that’s chill
ВАУ ВАУ ВАУ СОВЕТУЮ
Me encanta este pantalón! Es de una tela magnífica, de muy buena calidad. Queda genial al cuerpo, yo en vaqueros utilizo una M y este me quedó genial, también es una M. Llego muy bien empacado y en perfecto estado. El plazo de entrega es exactamente al que ponen en el anuncio, el envío ha llegado muy rápido. En conclusión estoy muy contenta con el producto, junta las tres “B” bueno-bonito-barato. Me encanta, y son súper cómodos. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••I love these pants! It is of a magnificent fabric, of very good quality. It looks great on my body, I use an M in jeans and this one was great for me, it's also an M. I come very well packed and in perfect condition. The delivery time is exactly the one they put in the announcement, the shipment has arrived very quickly. In conclusion I am very happy with the product, together the three “B” good-bonite-bary. I love it, and they're super comfortable.
inst:pi2meow вау это лучшие джинсы за всю мою жизнь, не маломерят, боялась что будут маленькие изза моей большой жопы(110см) но они отлично сидят. качество отлично, но немного большие в талии, до самары пришло меньше чем за месяц