Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
7-25 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of london street store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@londonstreetstore.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@londonstreetstore.com
Качественно сшиты. Ткань плотная. Брал размер 34. На рост 175 брюки по щиколотку, т.е. не нужно укорачивать!
very good
Nice
Клевые штанцы, брала типа как бойфренды. Материал плотный, не тянется. Пояс на резинке, ширинка растегивается. На рост 162 оказались по щиколотку, если выше, то будут коротковаты, но сейчас модно подкатывать, темболее, что подкаты желтого цвета. Советую магазин, качественный товар и быстрая доставка.
완전 갠춘하네요. 사이즈 34인데 키 172 몸무게 89 잘 맞아요
Love these jeans! Great value for money and the rips are well made. Love the yellow colour.
대만족 해요 제가 원하던 핏입니다 딱!!!
nice and very fast 10 stars
штани Supper!!! размер точно подошёл красивый дизайн.Спасибо продавцу.
супер спасибо
길이가 조금 짧아요 175 80 입니다
Отличные штаны. Беру уже не в первый раз. Качество хорошее. Швы идеальные. Надеюсь, хорошие отзывы не станут поводом для поднятия цены
Отличные джинсы, материал крутой, шов тоже, доставили достаточно быстро, размерной сетке соответствует
해당 사이즈 재고부족으로 배송은 늦었지만 피드백이 빠르고 정확. 디자인은 사진과 동일하며 아주 이쁩니다.
davvero molto buona la qualitá,consiglio il venditore
Джинсы просто огонь !
Отличные штаны! По размеру подошли идеально на рост 160 и Об 110. Качество материала отличное! Швы ровные, чёткие, нитки не торчат. Цвет и сам товар полностью соответствует фотографиям продавца. Такое не часто встретишь на али. Упакованы штаны в фирменный пакет, имеют заводскую бирку. Доставка была относительно долгой из за празднования нового года и эпидемии корона вируса. Но ожидание того стоило. Спасибо за качественный товар! Рекомендую к покупке!)))
180의 80 인데 33시켰음 한사이즈아님두사이즈크게시키면 좋을듯합니다 길이가좀짧은듯함